This Privacy Policy describes how SpinnausKasino (“we,” “us,” or “our”) collects, uses, and discloses information that we obtain about visitors and users of our gambling website, spinnauskasino.org (the “Site”), and the services available through our Site (the “Services”).

1. Information We Collect

We collect information directly from individuals, from third parties, and automatically through the Site.

1.1. Information You Provide to Us

We collect personal information you provide to us, which may include:

• Contact and Identity Information: Name, email address (support@spinnauskasino.org), postal address, telephone number, and copies of identity verification documents (e.g., passport, ID card).

• Account Information: If you register for an account, we collect a username, password, date of birth, and gender.

• Financial and Transaction Data: Details related to deposits, withdrawals, wagering activity, and payment methods. We do not store full payment card details, which are handled by our secure payment processing partners.

• Correspondence: Information you provide when you contact us for support, feedback, or to exercise your rights.

1.2. Information Collected Automatically

We automatically collect the following information about your use of our Site through cookies, web beacons, and other technologies:

• Usage Data: Details of your activity on the Site, including games played, login times, session duration, and clickstream data.

• Device and Log Information: Your Internet Protocol (IP) address, operating system, browser type, device identifiers, and approximate geolocation data (derived from IP address).

• Security and Fraud Data: Data collected to monitor gameplay integrity, identify suspicious transactions, and prevent fraudulent activity.

2. How We Use Your Information

We use the information we collect, including your personal information, for the following purposes:

2.1. To Provide Our Core Gaming Services

To operate the casino platform, authenticate users, process financial transactions (deposits and withdrawals), and manage your gaming experience.

2.2. Legal and Regulatory Compliance (KYC and AML)

To verify your age and identity, conduct mandatory “Know Your Customer” (KYC) checks, prevent money laundering (AML), and comply with all applicable gambling and financial regulations.

2.3. Customer Support and Communication

To communicate with you about your account, respond to inquiries, resolve disputes, and provide technical support via email or live chat.

2.4. Personalization and Marketing

To tailor game recommendations, promotions, and bonuses, and to send you marketing communications (where legally permitted or where you have opted in).

2.5. Security, Fraud Prevention, and Integrity

To monitor the integrity of the games, protect our platform and users from fraud, collusion, and other illegal activities, and troubleshoot technical issues.

3. Disclosure of Your Information

We may share your information, including personal information, as follows:

3.1. Regulatory and Legal Authorities

We are obligated to disclose information to gambling regulators, licensing bodies, and governmental authorities as required by law for compliance, reporting, and anti-money laundering purposes.

3.2. Service Providers and Partners

We share your information with third-party vendors who perform essential functions on our behalf, such as payment processors, platform providers, anti-fraud agencies, and cloud hosting services.

3.3. Affiliates and Business Transfers

We may share information with our corporate affiliates. We may also disclose or transfer your information as part of any merger, sale, or transfer of our assets.

4. International Data Transfers

Your personal information may be transferred to, and processed in, countries outside your jurisdiction. We ensure that such transfers are protected by appropriate safeguards as required by data protection laws (e.g., Standard Contractual Clauses or adequate certification).

5. Cookies and Tracking Technologies

We and our third-party service providers use cookies and other tracking mechanisms to ensure site functionality, conduct analytics, and deliver personalized advertising. Please refer to our separate Cookie Policy for more details.

6. Security of Your Personal Information

We maintain technical and organizational security measures to protect the sensitive personal and financial information we collect. However, absolute security cannot be guaranteed.

7. Your Rights

Depending on your location, you may have rights including the right to access, rectify, restrict processing, or request the deletion of your personal data. Note that many deletion requests are subject to mandatory legal and regulatory retention periods imposed by gambling regulations.

8. Data Retention

Due to strict Anti-Money Laundering (AML) and gaming regulations, we are often required to retain transaction, identity verification, and communication data for specific periods (often 5 to 10 years) even after you close your account. We retain data only for as long as necessary to fulfill these legal and business obligations.

9. Contact Us

If you have any questions or concerns about this Policy, please contact us at:

Email: support@spinnauskasino.org

Website: spinnauskasino.org